For CPG operations teams running on workarounds

Connected data. Automated planning.
AI that actually works.

Built by an operator who's spent a decade running the same supply chains, managing the same contract manufacturers, and fighting the same spreadsheets you're fighting now.

ModulusOps builds custom operations platforms for mid-market CPG and supplement companies — connecting your systems, automating forecasting and planning, and deploying AI agents that handle the work your team shouldn't be doing manually.

Unified data across Shopify, Amazon, 3PL, ERP, and everything else
ML-powered demand forecasting & planning
AI agents for repetitive operational tasks
Custom analytics & strategic advisory
THE MISSING LAYER

Your platforms work. The space between them doesn't.

Mid-market CPG companies run on a stack of capable tools. The problem is never the platforms themselves — it's that nothing connects them intelligently. So your team fills the gaps manually.

Your Decisions
What to order, when to order, how to allocate inventory, where to invest, what's at risk
THIS IS WHAT'S MISSING
Operational Intelligence Layer
Connected data · ML forecasting · Automated workflows · AI-powered analysis · Decision-ready insights
Today this is spreadsheets, manual processes, and tribal knowledge
Your Existing Platforms
Shopify · Amazon Seller Central · 3PL Portal · QuickBooks/NetSuite · ERP · Channel tools
Your platforms stay. Your workarounds don't.
I don't replace Shopify or your ERP. I build the operational intelligence layer that sits on top of them — connecting your data across systems, automating the manual processes your team maintains in spreadsheets, and surfacing the insights and decisions that are currently buried in hours of data gathering. The result: you make better decisions with dramatically less friction.
SOUND FAMILIAR?

The workarounds that are quietly running your operations

These aren't edge cases — they're the operational reality for most mid-market CPG brands. Each one has a measurable cost.

01

The Spreadsheet That Runs Everything

Your demand plan lives in a spreadsheet that one person maintains. It has 47 tabs, a macro nobody fully understands, and it's the most mission-critical system in the company.

02

The Morning Reconciliation Ritual

Someone on your team starts every day pulling data from Shopify, Amazon, the 3PL portal, and two other systems — then spends an hour reconciling it in a spreadsheet before anyone can see what happened yesterday.

03

Decisions That Take Days, Not Minutes

Someone asks "what's our days of supply on the top 20 SKUs?" and the answer takes two days to compile because the data lives across three systems and a shelf in the warehouse.

04

The Forecast That's Just a Guess

Your "demand plan" is last year's sales with a growth factor. It doesn't account for channel mix, promotional spikes, kit component demand, or seasonality — because building that into a spreadsheet would take a PhD.

05

Supplier Surprises

Lead times have shifted but nobody noticed until a PO arrived late. Prices crept up 8% over two years but there's no systematic tracking. MOQs force overbuys that tie up working capital in slow-moving stock.

06

Strategic People Doing Tactical Work

You hired an ops manager for strategic supply chain work. They spend 60% of their time on data entry, report building, and email chains about order status — because the systems don't give them what they need automatically.

SERVICES

From diagnosis to a working intelligence layer

Every engagement starts with understanding your operations reality. Then I build the specific systems and automations that eliminate the drag between your data and your decisions.

START HERE2–3 weeks

Operations X-Ray

Starting at $3,500

A data-driven diagnostic of your operations with quantified dollar costs for every gap. Maps your systems, your workarounds, and the decisions that are taking too long or being made with incomplete data.

Demand pattern & forecast accuracy analysis
Inventory health assessment with $ at risk
Supplier performance & procurement audit
Systems map with automation opportunities
Quantified cost of each workaround
Prioritized roadmap with projected ROI
Book Your X-Ray
CORE4–12 weeks

Build & Automate

Project-based

Purpose-built operational systems that replace your spreadsheet workarounds and connect your existing platforms. Custom workflow automations, intelligent dashboards, and AI-native tools designed around your exact operations.

ML-powered demand intelligence
Workflow & process automation
Cross-platform data integration
Custom operational dashboards
AI agents for contract & cost analysis
Report & reconciliation automation
Discuss Your Project
ONGOINGOngoing

Operations Intelligence

Monthly retainer

Continuous access to your intelligence layer plus strategic advisory. The systems get smarter every month as they learn your business patterns. Your competitive advantage compounds over time.

Platform access with ML forecasting
Monthly planning & forecast review
Strategic operations advisory
System maintenance & evolution
Quarterly business reviews
Priority support & escalation
Learn More
APPROACH

Diagnose. Quantify. Build. Compound.

01
Phase 01

Diagnose the real problem

I analyze your actual data — sales, inventory, supplier performance, system architecture — not just interview stakeholders. This reveals the gap between how leadership thinks operations work and how they actually work. Every company has this gap. It's usually bigger than expected, and the cost is usually quantifiable.

02
Phase 02

Put a dollar figure on every gap

"Your forecasting needs improvement" doesn't drive action. "Your current stockout pattern is costing $150K/year in lost revenue and BSR recovery" does. Every finding gets quantified — the cost of the workaround, the hours burned on manual processes, the dollars at risk from incomplete visibility.

03
Phase 03

Build the intelligence layer

Purpose-built operational systems designed around your exact workflow, SKU structure, and channel mix. These connect your existing platforms, automate the manual processes your team maintains in spreadsheets, and surface decision-ready insights. AI is the foundation — demand models learn your patterns, agents monitor your contracts, automation handles your exceptions.

04
Phase 04

Compound the advantage

These systems get smarter over time. More data means better forecasts. Pattern recognition improves. The gap between you and competitors still pulling reports from three systems into a spreadsheet widens every month. Ongoing advisory ensures the intelligence layer evolves as your business grows.

UNDER THE HOOD

Intelligence that's the architecture, not an add-on

When I build operational systems, AI isn't a feature checkbox bolted on at the end. It's the foundation that makes every other component smarter.

Demand Intelligence

ML models trained on your specific sales data, seasonality patterns, and promotional history. Not generic algorithms — models that learn the unique dynamics of your business, including kit component demand, channel-specific behavior, and promotional response curves.

Monitoring Agents

AI agents that continuously watch for the things your team catches too late: supplier lead times drifting, contract terms being violated, inventory positions approaching risk thresholds, costs creeping above benchmarks. Proactive alerts, not reactive firefighting.

Intelligent Automation

Not just scripts that move data between systems. Context-aware automation that handles the exceptions and edge cases which make simple automation break. The reconciliation, reporting, and data processing your team does manually — handled automatically with the nuance it requires.

ABOUT

Operations leader who builds

I spent over a decade directing operations and supply chains for high-growth CPG brands — supplements, food, and wellness — across Amazon, DTC, and retail channels. I've built and managed processes across manufacturing, logistics, demand planning, and quality, from scratch and at scale.

I got frustrated with the same gap my clients face: capable platforms that don't connect, teams drowning in manual work instead of building for growth, and operational intelligence that lives in someone's head or a fragile spreadsheet. So I started building the layer that was missing — ML-powered forecasting, unified data visibility, proactive agents monitoring KPIs, and workflow automation that gives teams their time back. ModulusOps is where operational judgment meets technical capability.

Domain
CPG / Supplements
Channels
Amazon, DTC, Retail
Tech
Python, SQL, ML/AI
Focus
$5M–$75M Revenue
CM
Founder & Principal
Casey McMillin
Years in CPG Operations10+
Revenue Under Management$75M+
Client Revenue Range$5M–$100M

Find out what your workarounds are really costing you

The Operations X-Ray maps every spreadsheet, manual process, and data gap in your operations — and puts a dollar figure on each one. You'll know exactly where the drag is and what it costs to eliminate it.

Book a Discovery Call

30 minutes. No pitch deck. Just a conversation about your operations.