Free cost-to-serve diagnostic
Send me 90 days of your ops data. I'll send back a two-page memo: cost per order by channel, cash trapped in inventory, and where your 3PL bill leaks. Free, back in a week, no call required.
Your last 60–90 days of 3PL invoices (pick, pack, storage, packaging, any surcharge lines) and freight invoices for the same window.
An order export for the window: order date, SKU, units, channel, ship-to zip, carrier and service.
A current inventory snapshot by SKU: on hand, on order — and 12 months of sales by SKU if you have it.
If you sell on Amazon: a settlement report helps, but isn't required.
CSV, PDF, or whatever your systems spit out. I have parsed worse.
Two pages, four sections.
What you pay per order and per pound, by channel, split into fulfillment, storage, packaging, and freight — with the surcharge lines pulled out and billing errors flagged.
Weeks of cover by SKU, dollars sitting in overstock, where you're exposed to stockouts. If you sent sales history, a read on how far off your forecast is running.
What an order contributes by channel after fees and fulfillment. Brands are often surprised which channel wins.
The three highest-dollar moves, ranked, each with the confidence I have in the number. Each one is labeled: fix it yourself, a two-week sprint, or a bigger piece of work. Some findings you should just handle in-house, and the memo says which ones.
Nothing, unless you want it. Plenty of brands take the memo, dispute the billing errors, tighten their reorder points, and that's the end of it. That's a fine outcome.
If you want help, these are the ways of working with me, with prices:
If you'd rather talk it through first, there's a 30-minute call at the bottom of the memo. That's the only ask.
It's the fastest way for both of us to find out whether I can help. I've spent 20 years in CPG operations, and these days that means auditing fulfillment billing, building planning models, and running sourcing for supplement brands. The pattern of where money leaks is consistent enough that I can do this quickly, and specific enough to your brand that a template can't.
Handled by me only, used for this memo only, deleted 30 days after the memo is sent unless we start an engagement. Nothing is shared with a 3PL, carrier, or anyone else without your say-so.